SERAPIS PLANS Managed IT Plans Number of ServersNumber of ServersNumber of WorkstationsNumber of WorkstationsServer and Workstation UpdatesServer and Workstation Updates24x7 Access Support24x7 Access SupportRemote Monitoring and UpdatesRemote Monitoring and UpdatesBackup Scheduling, Testing and MonitoringBackup Scheduling, Testing and MonitoringVirus Scan Setup MonitoringVirus Scan Setup MonitoringCloud SupportCloud SupportServers Configured for Remote AccessServers Configured for Remote AccessVPN SupportVPN SupportWorkstations Remote SupportWorkstations Remote SupportVOIP SupportVOIP SupportProject ManagementProject ManagementFirewall(s) Configuration & MonitoringFirewall(s) Configuration & MonitoringAgreement TermAgreement TermSCHEDULESCHEDULERegular Support HoursRegular Support HoursAfter Hours SupportAfter Hours SupportSmall Business Plan ANumber of Servers1Number of Workstations10Server and Workstation Updates24x7 Access SupportRemote Monitoring and UpdatesBackup Scheduling, Testing and MonitoringVirus Scan Setup MonitoringCloud SupportServers Configured for Remote AccessVPN SupportWorkstations Remote SupportVOIP SupportProject ManagementFirewall(s) Configuration & MonitoringAgreement Term1 YearSCHEDULERegular Support Hours8am to 5pmAfter Hours Support5pm to 8pmSmall Business Plan BNumber of Servers2Number of Workstations20Server and Workstation Updates24x7 Access SupportRemote Monitoring and UpdatesBackup Scheduling, Testing and MonitoringVirus Scan Setup MonitoringCloud SupportServers Configured for Remote AccessVPN SupportWorkstations Remote SupportVOIP SupportProject ManagementFirewall(s) Configuration & MonitoringAgreement Term1 YearSCHEDULERegular Support Hours8am to 5pmAfter Hours Support5pm to 8pmMedium Business Plan ANumber of Servers3Number of Workstations30Server and Workstation Updates24x7 Access SupportRemote Monitoring and UpdatesBackup Scheduling, Testing and MonitoringVirus Scan Setup MonitoringCloud SupportServers Configured for Remote AccessVPN SupportWorkstations Remote SupportVOIP SupportProject ManagementFirewall(s) Configuration & MonitoringAgreement Term1 YearSCHEDULERegular Support Hours8am to 5pmAfter Hours Support5pm to 8pmMedium Business Plan BNumber of Servers5Number of Workstations50Server and Workstation Updates24x7 Access SupportRemote Monitoring and UpdatesBackup Scheduling, Testing and MonitoringVirus Scan Setup MonitoringCloud SupportServers Configured for Remote AccessVPN SupportWorkstations Remote SupportVOIP SupportProject ManagementFirewall(s) Configuration & MonitoringAgreement Term1 YearSCHEDULERegular Support Hours8am to 5pmAfter Hours Support5pm to 8pm